What we do as a merchant

We source products and services for companies, groups and individuals priding ourselves on building long lasting relationships with our customers who put their trust in us and who come back time and again.

We are here to help, guide and advise. 

Sometimes what you need isn't as straightforward as finding it online, inside a store or knowing even if it exists.

If you don't know what it is you need exactly, short on time or unable to purchase direct then this is where having a merchant to turn to is invaluable.

We can help you locate the product or service you need, guide you in the right direction and advise on the best purchase options.

Time is not only of the essence, it's valuable.

Involving us as your merchant at the enquiry stage costs nothing more than the time to contact us.

This is truly beneficial if departments/individuals are under-resourced or over-stretched. Engaging ourselves as your merchant saves time and money in committing extra resources to the task at hand, and eliminates the need for any extra overheads.

Behind the scenes

After you put your enquiry into the hands of our expert sourcing team that's when the real benefits can be felt.

The team will either be able to advise straight away if a product/service is available, or in a lot of cases, they go away and start the search on your behalf and you will be contacted when the information has been gathered.

Backed with the power of time saved in person-hours used for sourcing or re-sourcing work, handing your enquiry or tender to us provides you with "time-back", to continue with your day, knowing the work is being done in the background.

What happens next is upto you.

You will be provided with information to review and make decisions on, either in the form of a written quotation, over the phone or in an email.

If something isn't available or there is an alternative, we will also pass on those details.

You'll be quoted on the full purchase price, any delivery costs involved, availability and lead times.

We want to ensure you are fully informed so you can budget and plan ahead. If you do not wish to proceed with the purchase, no problem, it won't cost you anything to decline a quotation.

Purchasing power

We have long standing working relationships with our suppliers, manufacturers and distributors built over years of trading, allowing us to purchase goods and services with extremely competitive discounts.

Our purchasing ability allows us to pass those discounts onto our customers on a regular basis, benefiting customer's'  budgets or spend.

Is your purchasing ability restricted?

If you have sourced a product or service yourself but are unable to purchase due to company restrictions or similar, then we can facilitate the purchase on your behalf for which we quote a standard handling charge. This is done on a case by case basis and is typically represented as a percentage of the order. For further information on this, call our sales team who will be happy to discuss your requirements.